Atria

Atria Legal

Effective date: 25 September 2026

This Legal page contains Atria’s Privacy Policy, Terms and Conditions, and Account Deletion information.

Privacy Policy

1. Who we are

Atria is operated by ATRIA SPACES LTD, a company registered in England and Wales under company number 17472995, with its registered office at 22 Goodworth Road, RH1 1TE (“Atria”, “we”, “us” or “our”).

For the purposes of UK data protection law, ATRIA SPACES LTD is the controller of the personal data described in this Privacy Policy.

If you have questions about this policy or how we use your personal data, contact us at team@atria-spaces.com.

2. What this policy covers

This Privacy Policy explains how we collect, use, disclose and protect personal data when you use the Atria mobile application, website and related services (together, the “Service”).

Atria helps people discover and connect with other Atria users who are present at the same participating venue. It uses QR check-in and Bluetooth-based presence confirmation. Location permission may also be requested as an optional way to support presence detection, but Atria does not store your precise GPS coordinates.

3. Personal data we collect

Account information

When you create and use an account, we collect:

We do not ask for your telephone number as part of account creation.

Profile information

We collect the information you add to your profile, including:

Your first name, profile photograph and biography may be shown to other Atria users who are currently checked into the same venue as you. Your social-media links are visible only to users whose connection requests you have accepted.

Presence and visit information

When you use Atria at a participating venue, we may collect:

Atria records confirmation that you are present at a venue. We do not store your precise GPS coordinates. Location permission is optional and is not required to use the core Bluetooth check-in experience.

When Atria can no longer confirm your presence, a grace period of up to 15 minutes may apply before you are marked as having left. If you select Quiet mode, your profile is hidden from other users at the venue, but Atria still records the visit.

Connections and safety information

We collect information about:

Technical and usage information

We and our service providers may collect technical information needed to operate, secure and improve the Service, including:

Our website may use GoDaddy technologies and Google Analytics. These services may use cookies or similar technologies to understand website traffic and performance. Where consent is legally required, non-essential analytics will be used only after you provide consent.

Communications

We collect information contained in messages you send to team@atria-spaces.com and records of communications relating to support, safety, complaints or account administration.

4. How we use personal data and our lawful bases

We use personal data only where we have a lawful basis under applicable data protection law.

Purpose Data involved Lawful basis
Create, authenticate and administer your account Account and technical information Performance of our contract with you
Display your profile to users at the same venue First name, photograph, biography and presence Performance of our contract with you
Confirm presence and manage check-ins Venue, check-in, Bluetooth and optional permission signals Performance of our contract; consent where required for device permissions
Provide connections and Embers Profile, encounter and connection information Performance of our contract with you
Show social links to accepted connections Optional social links and connection status Your consent and performance of our contract
Send operational notifications Account, presence and connection information Performance of our contract with you
Send marketing communications Email, preferences and relevant usage information Your consent
Prevent harm, investigate reports and enforce our rules Reports, blocks, account activity and technical logs Our legitimate interests in protecting users and operating a safe service
Maintain, troubleshoot and improve the Service Technical, performance and usage information Our legitimate interests in operating and improving Atria
Produce venue analytics Aggregated or anonymised visit information Our legitimate interests in understanding and improving participating venues and the Service
Comply with law and protect legal rights Relevant account, safety and transaction records Legal obligation and our legitimate interests in establishing or defending legal claims

Where we rely on consent, you may withdraw that consent at any time. Withdrawal does not affect processing that occurred before consent was withdrawn.

5. Notifications and marketing

Atria may send operational notifications about connection requests, venue activity, check-in prompts and other Service functions. You can control push notifications through the app settings, where available, and through your device settings.

We send marketing communications only where you have separately opted in. You can withdraw your consent or unsubscribe at any time using the method provided in the communication or by contacting us.

6. How your information is shared

We may share personal data in the following circumstances:

With other Atria users

Users currently present at the same venue may see your first name, profile photograph and biography unless you select Quiet mode. Accepted connections may also see the social links you have chosen to provide.

With participating venues

Participating venues receive anonymous or aggregated statistics, such as total visits, visit duration or repeat-visit trends. We do not provide venues with identifiable visitor profiles through these analytics.

With service providers

We use suppliers to operate the Service, including:

These providers process information on our behalf or as independent controllers under their own terms, depending on the service. They are permitted to use personal data only as allowed by applicable law and their agreements with us.

We may disclose personal data where reasonably necessary to:

Business changes

If Atria is involved in a merger, acquisition, financing, restructuring or sale of assets, personal data may be disclosed to relevant advisers and counterparties subject to appropriate confidentiality and data-protection safeguards.

We do not sell personal data.

7. International transfers

Some of our service providers may store or process personal data outside the United Kingdom. Where personal data is transferred internationally, we use safeguards required by applicable law. Depending on the destination, these may include UK adequacy regulations, the UK International Data Transfer Agreement, the UK Addendum to the EU Standard Contractual Clauses, or another legally recognised safeguard.

You may contact us for more information about the safeguards relevant to your personal data.

8. How long we keep personal data

We keep personal data only for as long as reasonably necessary for the purposes described in this policy.

9. Security

We use reasonable technical and organisational measures designed to protect personal data against unauthorised access, alteration, disclosure or loss. These measures include access controls, protected authentication, monitoring and regular backups.

No system is completely secure. You are responsible for keeping your password confidential and for notifying us promptly if you believe your account has been compromised.

10. Your rights

Subject to applicable law, you may have the right to:

To exercise your rights, email team@atria-spaces.com. We may need to verify your identity before completing a request.

You can contact the ICO through ico.org.uk. We would appreciate the opportunity to address your concern first.

11. Your choices

You can:

Disabling certain permissions may limit features that depend on those permissions.

12. Age restriction

Atria is intended only for people aged 18 or over. We do not knowingly permit anyone under 18 to create an account. If we learn that a person under 18 has provided personal data, we may suspend the account and delete the information. Contact us if you believe an under-18 has created an account.

13. Automated decision-making

Atria does not currently make decisions that produce legal or similarly significant effects through solely automated processing.

14. Changes to this policy

We may update this Privacy Policy to reflect changes to the Service, our data practices or the law. We will publish the updated version with a revised effective date. Where a change materially affects your rights, we will provide additional notice where reasonably required.

15. Contact us

ATRIA SPACES LTD
Company number: 17472995
Registered office: 22 Goodworth Road, RH1 1TE
Email: team@atria-spaces.com

Terms and Conditions

1. About these terms

These Terms and Conditions (“Terms”) govern your use of the Atria mobile application, website and related services (the “Service”). The Service is operated by ATRIA SPACES LTD, company number 17472995, whose registered office is at 22 Goodworth Road, RH1 1TE (“Atria”, “we”, “us” or “our”).

By creating an account or using the Service, you agree to these Terms and acknowledge the Privacy Policy above. If you do not agree, do not create an account or use the Service.

Additional terms imposed by the app store through which you download Atria may also apply.

2. Eligibility

You must be at least 18 years old to create an account or use Atria. By using the Service, you confirm that you are 18 or over and legally capable of agreeing to these Terms.

3. What Atria provides

Atria helps users who are present at participating physical venues discover and connect with one another. Presence may be established using QR codes, Bluetooth and optional device permissions.

Atria is a digital introduction and presence service. We do not arrange, supervise or control conversations, meetings or relationships between users. We do not guarantee that another user is present, available, compatible, trustworthy or willing to interact.

4. Your account

You must provide accurate information and keep it reasonably up to date. You must not:

You are responsible for keeping your password confidential and for activity conducted through your account. Contact us promptly if you suspect unauthorised access.

Atria does not independently verify every user’s identity. A profile, photograph, biography or social link should not be treated as proof of identity, character or intentions.

5. Profiles, presence and visibility

When you are checked into a venue, your first name, profile photograph and biography may be shown to other users at that venue. If you select Quiet mode, your profile will be hidden from other users while Atria may continue to record the visit as described in the Privacy Policy.

Your social-media links are shown only to accepted connections. You control whether to provide optional profile information and whether to accept a connection request.

Presence information may be delayed or inaccurate because of device settings, connectivity, Bluetooth conditions or the 15-minute departure grace period. You must not rely on Atria as a precise safety, tracking or emergency service.

6. Acceptable behaviour

You must treat other users respectfully and use Atria only for lawful purposes. You must not use the Service to:

7. Offline interactions and personal safety

You are responsible for deciding whether and how to interact with another person. Exercise ordinary care when speaking to or meeting people, even when Atria indicates that they are present at the same venue.

Atria does not conduct comprehensive identity or background checks and cannot guarantee another user’s identity, statements, intentions or conduct. If you feel unsafe, stop the interaction, seek assistance from venue staff or emergency services where appropriate, and use Atria’s block and report tools.

Nothing in these Terms makes Atria responsible for conduct that occurs independently between users, except to the extent responsibility cannot legally be excluded.

8. Participating venues

Participating cafés, bars and other spaces are independent businesses. Unless expressly stated otherwise, they do not act as Atria’s agents, and Atria does not control their premises, staff, products, opening hours, safety arrangements or conduct.

Your use of a venue remains subject to that venue’s own rules. Atria is not responsible for loss, injury, service failure or disputes caused by a venue, except where the law does not allow that responsibility to be excluded.

9. Reports, blocking and moderation

You may block or report another user through the Service. Reports may include a written description and will be reviewed by the Atria team.

We may investigate suspected breaches of these Terms and may, where reasonably appropriate:

We may act without prior notice where reasonably necessary to protect users, investigate misconduct, comply with law or preserve the integrity of the Service. We are not required to disclose confidential information about another user or the details of an investigation.

You must not submit knowingly false, misleading or malicious reports.

10. Your content

You retain ownership of the profile photograph, biography, social links and report information you provide (“Your Content”).

You give Atria a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, display and process Your Content only to the extent reasonably necessary to operate, secure and improve the Service, enforce these Terms and comply with law. This licence ends when Your Content is deleted from our active systems, except where continued retention is permitted under the Privacy Policy or required by law.

You confirm that you have the rights needed to provide Your Content and that its use by Atria as described above will not violate another person’s rights or any law.

11. Permissions and communications

Some features depend on Bluetooth, notifications, camera access for QR codes or optional location permission. You control these permissions through your device settings. Disabling a permission may prevent the related feature from working correctly.

We may send operational communications needed to provide the Service. We send marketing communications only where you have opted in, and you may withdraw that consent at any time.

Atria may contain links to social networks, venues or other third-party services. We do not control those services and are not responsible for their content, availability, security or privacy practices. Your use of a third-party service is governed by its own terms and policies.

13. Ownership of Atria

Atria and its licensors own all rights in the Service, including its software, design, branding, logos, text and other materials, excluding Your Content. These Terms give you a personal, limited, revocable, non-exclusive and non-transferable right to use the Service in accordance with these Terms.

You may not copy, modify, distribute, sell, lease, reverse engineer or create derivative works from the Service except where the law expressly permits it.

14. Availability and changes

We aim to keep Atria available and functioning, but we do not guarantee uninterrupted, error-free or permanent access. We may maintain, update, modify, suspend or discontinue all or part of the Service where reasonably necessary.

Because Atria relies on devices, wireless signals, networks and third-party infrastructure, presence and notification features may occasionally be delayed, unavailable or inaccurate.

15. Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation. Nothing in these Terms affects your statutory rights as a consumer.

We are responsible for foreseeable loss or damage caused by our breach of these Terms or our failure to use reasonable care and skill. We are not responsible for loss or damage that is not foreseeable, for business losses incurred by consumers, or for failures caused by events outside our reasonable control.

Atria is not responsible for the independent actions of users, participating venues or third-party services, except to the extent that responsibility arises under applicable law and cannot be excluded.

16. Suspension and termination

You may stop using Atria at any time and may request account deletion through the app.

We may restrict, suspend or terminate your account if we reasonably believe that you have breached these Terms, created a risk to another person, misused the Service, exposed Atria to legal risk or acted unlawfully. Where appropriate, we will explain the reason and provide a reasonable opportunity to appeal by contacting us, unless doing so would compromise safety, an investigation or a legal obligation.

Sections that by their nature should continue after termination—including ownership, retained safety records, liability and governing law—will remain effective.

17. Changes to these Terms

We may update these Terms to reflect changes to Atria, our business or the law. We will publish the revised Terms with a new effective date. If a change materially affects your rights, we will provide reasonable notice. Continued use after the updated Terms take effect constitutes acceptance where permitted by law; where fresh consent is required, we will request it.

18. Governing law

These Terms are governed by the laws of England and Wales. If you are a consumer resident elsewhere in the United Kingdom, you may also bring proceedings in the courts of the part of the UK where you live. Any mandatory consumer protections available to you remain unaffected.

19. Contact

ATRIA SPACES LTD
Company number: 17472995
Registered office: 22 Goodworth Road, RH1 1TE
Email: team@atria-spaces.com

Account Deletion

How to delete your account

You can initiate deletion through the Delete Account option in Atria’s account settings. If you cannot access the app or need assistance, email team@atria-spaces.com from the email address connected to your account.

We may ask you to verify that you control the account before processing an email request.

What happens after a deletion request

Account deletion is permanent. Once completed, your account, connections and profile cannot be restored.

For help with deletion, contact team@atria-spaces.com.